Tracy Muggli Director, Mental Health & Addiction Services
Saskatoon Health Region
Change is constant and change can be exhausting. Working with Anne and John really helped our management team consider how we not only cope with change but how we communicate change messages to our teams. We have a natural tendency to resist and to be weary. This workshop really helped our team to look at the many opportunities we have and to learn how to not block positive energy flow. We have opened ourselves up to group creativity and now take time to play out ideas, as if they could actually happen! And they can!
This workshop also brought us together as a group. …Our management team had a great opportunity to learn more about one another at a personal level.
We saw immediate results following Anne's workshops. Our customer service staff are more confident in serving clients. They have learned creative problem solving and can think faster on their feet, regardless of the issue. The outcome has been increased customer satisfaction as clients are being helped faster and getting the answers they need.
Jason Hammond, Organization Development Specialist
Regina Public Library (Keynote RPL Annual Staff Conference)
Anne and John did a wonderful job of giving us exactly what we asked for – an interactive, lively, informative and thought-provoking session that was an excellent way to wrap-up our staff development day.
Library staff comments:
· Simply awesome. Fun but not just for the sake of fun - had a really important message that I hope staff heard (amongst all the laughter.)
· Informative. Fun. Well presented by articulate and knowledgeable speakers.
Sherry Van Hesteren Teacher, Campbell Collegiate
Anne and the facilitators led a variety of activities which did two things, both with long-lasting impact.… In the debriefing conversations after each activity, facilitators guided us to many "ahah" moments issuing from these readily understood analogies.
Anne and the facilitators led a variety of activities which did two things, both with long-lasting impact.… In the debriefing conversations after each activity, facilitators guided us to many "ahah" moments issuing from these readily understood analogies.
In the weeks and months following the training, we were newly aware of habits of thought and interaction that had previously gone unnoticed. As such, we realized that we could change them -- we could think and interact in new ways that liberated more of our individual and collective potential.
Faculty Administrator, Faculty of Business Administration, University of Regina
Anne skillfully led the group through the exercises that resulted in an ever evolving level of understanding. The result was that each of us was able to take away valuable insights we could bring to the workplace. From a team development perspective, the workshop was an overwhelming success.
Director Shelter and Social Programming, YWCA, Regina
The team workshop that you did for us was the highlight of our staff development day. One thing about having staff who have been in the organization for a long time is that it's easy to stop thinking about new possibilities. Your exercises brought the start of a discussion about how we could approach our work with renewed enthusiasm. And all the laughter really brought everybody together.
Assistant Executive Director, Rainbow Youth Centre
Anne's workshop lessons reverberate throughout our Centre's daily life now. It is not unusual to hear, "That's a great Idea!" echo through our halls. The simple recognition to say "Yes" has impacted our daily work lives. Not only was Anne's workshop fun, engaging, and intriguing, it was also an opportunity to see each other as who we are. Anne is an excellent facilitator and the Rainbow Youth Centre cannot wait to have her back
Absolutely excellent learning that will stick with me. … Very insightful.
University of Regina Assistants to Deans & Assistant Deans
Participant Comments from a number of sessions: How was the training useful?
· Activities got everyone involved;
· The amount of staff issues that were discussed; the laughter and togetherness.
· The high level of group interaction and personal and physical involvement.
· High level of engagement.
· How the activities and what we did today reflect our roles and behaviour at work.
· How small changes of behaviour and body language can affect the outcome of situations.
The idea of 'yes, and' to let ideas flow freely before starting to evaluate.
When we are discussing situations and coming up with ideas, it's easy to start to thinking about how the ideas won't work rather than encouraging and building on them to make them work.
Thinking outside the box more often
I could slow down when starting to assess an idea and encourage unique thinking more - in myself and in others.
Useful to learn to better control situations, assist in avoiding confrontational situations.
Valuable in the workplace to assist in achieving positive results, respect, more responsibility.
A totally different format than I anticipated, but what a neat learning experience and a valuable learning tool.
What I really learned was how to listen and communicate more collaboratively, and mean it.
I hope to use the info to make myself more aware of how others see me and be more conscious of the kind of image I want to present in certain situations. Also will help to better 'read' and understand others.
I have already applied the learning from this workshop in meetings where negotiations are taking place.
Anne McDonald
306 546-2427
